Last Updated: August 22, 2026
At EasyToWalk, accessible through https://easytowalk.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, purchase our products, contact us, or otherwise interact with our services.
By using EasyToWalk, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment and transaction information
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Account login information
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Product order and purchase history
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Information you provide when contacting customer support
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Information submitted through forms, inquiries, or product requests
For certain mobility-assistance or powered exoskeleton products, we may also receive information that you voluntarily provide regarding product requirements, fitting, intended use, or user preferences. Please do not provide medical records or other sensitive health information unless it is specifically necessary and requested through an appropriate process.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Pages visited
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Time spent on pages
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Referring website
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General website usage information
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Cookies and similar technologies
This information helps us maintain website security, improve performance, understand website usage, and provide a better user experience.
3. How We Use Your Information
We may use collected information to:
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Process and fulfill orders
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Provide shipping and delivery services
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Process payments
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Provide customer support
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Respond to questions and inquiries
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Manage customer accounts
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Communicate about orders, products, and services
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Provide product information and assistance
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Improve our website, products, and services
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Detect and prevent fraud, abuse, or unauthorized activity
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Maintain website security
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Comply with legal and regulatory requirements
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Send promotional communications where permitted by law and where you have provided appropriate consent
4. Payment Information
Payments may be processed through third-party payment providers. EasyToWalk does not store payment card information on its own servers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
5. Cookies
EasyToWalk may use cookies and similar technologies to:
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Keep the website functioning properly
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Remember user preferences
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Maintain shopping carts and sessions
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Analyze website traffic
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Improve website performance
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Provide relevant marketing where applicable
You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We may share information with trusted third-party service providers when necessary to operate our business, including:
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Payment processors
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Shipping and delivery providers
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Website hosting providers
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IT and security service providers
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Analytics providers
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Customer support services
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Professional advisers
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Legal or regulatory authorities where required
We do not sell your personal information to third parties for their own independent purposes.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
9. Third-Party Websites
Our website may contain links to third-party websites, payment providers, manufacturers, service providers, or other external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
10. Children’s Privacy
EasyToWalk does not knowingly collect personal information from children without appropriate authorization.
Some products offered on our website may be designed for specific age groups. Product suitability, supervision, and usage requirements should always be reviewed before purchase.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of certain information
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Request information about how your personal information is used
To exercise applicable rights, please contact us using the contact information provided below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
EasyToWalk
Website: https://easytowalk.com/
Email: info@easytowalk.com